Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
As a receptionist and operator in an exhibition center, my responsibilities included welcoming visitors, answering their questions, and providing orientation to the various exhibitions. I was also in charge of installing exhibitions, audiovisual equipment, and making sure everything was running smoothly. This position required organization, good communication skills, and a passion for art and culture.
As sales and marketing communications agent , my duties was include developing and implementing marketing strategies, conducting market research, and identifying potential customers. I was also the responsible for promoting products or services, managing social media accounts, and analyzing sales data. Additionally, i was collaborate with the sales team to meet targets and generate leads. My main goal was to drive sales and increase brand awareness through effective marketing campaigns
As a receptionist, my duties involve being the first point of contact for visitors and guests. I was greet and welcome them, answer phone calls, and assist with inquiries. Additionally, i was handle mail and packages, schedule appointments, and maintain a clean and organized reception area. My main responsibility was to provide excellent customer service and ensure a positive experience for all who enter the premises.
As a guest relations professional, my duties was involve creating a welcoming and positive experience for guests. I was responsible for greeting and assisting guests, addressing their inquiries and concerns, and ensuring their satisfaction. respond to a customer's request by phone, email or via the social network, Take orders for goods or services from customers. Additionally, I was coordinate with other departments to fulfill guest requests, handle reservations, and provide recommendations for local attractions and services. My main goal was to ensure that guests have a memorable and enjoyable stay.
As a beauty advisor, my work duties include providing personalized skincare and makeup recommendations, assisting customers in finding the right products for their needs, and staying up-to-date on the latest beauty trends. I was also the responsible for conducting product demonstrations, offering beauty tips and advice, and ensuring excellent customer service.
- Certificate of work at Beauty Success.
- Internship at APZEF.
- Certificate of work at the Sheraton.
- PROGRAMMING LANGUAGES.
- Certificate of work at the Hotel Escale international being receptionist .
-Certificate of work at the Escale international hotel being exclusive sales&M
-Certificate of Work at Red Sea Global being reception and operation