KASHIF ABBASI

• As the innovative Hotel Manager at the captivating Gadileh Resort, I lead and inspire dynamic teams across all facets of our hospitality haven, including Finance, Purchasing, Events, Food & Beverage, Housekeeping, Spa, Front Office, Security, and Laundry. Together, let's craft exceptional guest experiences and elevate our resort to unparalleled heights of success and enchantment.
• Supervised team of front desk agents and helped to resolve issues arising during shifts.
• Greeted and assisted guests by gathering information pertaining to reservations or requests.

• Organizing and developing the overall day to day operation of the housekeeping department accommodating 320 rooms
• Taking Care of Employees Attendance system and payroll (TAS & HRMS)
• Making and handling Weekly Schedule
• Handling departmental Trainers
• Assisted in supervising an effective inspection program for all guestrooms and public space
• Developed, conducted, and reported monthly financial reviews with the accounting and senior leadership team members
• Dealing tactfully and effectively in an extremely busy environment and daily stressful situations
• Handling the employee progressive disciplinary procedures as required as well as coached, counseled, and encouraged employees
• Responsible for the overall function of the housekeeping; assigns tasks as needed
• Controlling all expenditures relating to housekeeping, including labor, guest room supplies, and all cleaning supplies and equipment.

• Departmental trainer (responsible for all kind of training)
• Train to people for maintain the hotel standard and as well as quality of work
• Prepare Housekeeping Attendants job assignments
• Cross checking the rooms after the cleaning by maid and room boys
• Reporting to the AEHK / DHK about any incident
• Coordinate with front office and order taker to release the room.

• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, DND S/O, D/L Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Assist with inventory and ensure that All housekeeping machines and equipment are properly handled and maintained.

• Responsible for the overall function of the housekeeping; assigns tasks as needed
• Controlling all expenditures relating to housekeeping, including labor, guest room supplies, and all cleaning supplies and equipment
• Training the housekeeping operations, coaching, and enforcing to the hotel's standard operating procedures
• Assisted in supervising an effective inspection program for all guestrooms and public space
• Developed, conducted, and reported monthly financial reviews with the accounting and senior leadership team members.

Proven leader at Serena Business Complex, driving excellence in housekeeping operations. Skilled in maintaining top-tier cleanliness standards, optimizing team performance, and ensuring guest satisfaction. Notable strengths in inventory management, training, and budget oversight. Committed to upholding the highest levels of service quality and contributing to a seamless guest experience.

Proven leader at Serena Business Complex, driving excellence in housekeeping operations. Skilled in maintaining top-tier cleanliness standards, optimizing team performance, and ensuring guest satisfaction. Notable strengths in inventory management, training, and budget oversight. Committed to upholding the highest levels of service quality and contributing to a seamless guest experience.

• Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
• Fill out report and hand over found articles to the lost and found department
• Supervise cleaning of guest rooms, corridors, and stairwells
• Train and assist Housekeeping Attendants and advise Superior about performance
• Assist with inventory and ensure that All housekeeping machines and equipment are properly handled and maintained.

• Ensure ongoing training to support the AEHK
• Manage staff performance issues in compliance with company policies and procedures
• Support managing, training, and developing the team
• Prepare Housekeeping Attendants job assignments
• Cross checking the rooms after the cleaning by maid and room boys
• Reporting to the AEHK / DHK about any incident
• Coordinate with front office and order taker to release the room
• Hand and take over the shift.