Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

MARCUS MATTHEWS

Lavon

Summary

Decorated veteran of the US Navy, and I have served for 12 years. During my service, I demonstrated strong leadership skills and gained extensive experience in the financial and construction equipment industries. I am also a certified human resource professional with a specialization in recruiting, learning, and development, and employee relations. My background includes building and maintaining positive relationships with both employers and staff, as well as developing plans and policies. I have a deep understanding of employee development, compliance issues, risk management, and talent acquisition.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Corporate Recruiter

Holt Cat
04.2023 - Current

• Served as subject matter expert for Hiring Managers on talent acquisition and recruiting topics, employment processes, and other applicable requirements. Analyzed hiring needs, and worked to understand challenges of a role and its position in the organization
• Managed and closed over 30 requisitions per month with an 80% fill rate, I developed and implemented strategies to leverage or mitigate factors, sourced candidates for active and passive needs, and created custom outreach initiatives to engage candidates through suitable channels.
• Organized hiring events that resulted in over 100 candidates attending and filling over 20 requisitions.
• With high attention to detail, I made sure that background drug screening and all pre-hire processes were complete for each candidate.

E-5 Operations Specialist / Human Resource

United States Navy Reserve - Ft Worth
02.2012 - Current
  • Managed the Career Development Program for a Sailor's command, acting as a bridge between the Sailor, their command, and other supporting Navy organizations management
  • Directed and prioritized the daily work activities, training, and utilization of other personnel; evaluated work performance and counseled employees on human resource policies and processes, including professional development and technical proficiency training
  • Planned, scheduled, and conducted projects and studies to evaluate and recommend ways to improve the effectiveness and efficiency of operations
  • Used Metrics reporting to track employees' progress
  • Being knowledgeable of ER issues, conducting disputes to recommend corrective action.

Recruiter

Wells Fargo
01.2019 - 03.2023
  • Sourcing top financial talent; reviewing resumes with attention to detail and working with a diverse group of people via LinkedIn, Indeed, Handshake, and Beamary
    •Utilized the Workday HRIS system for managing and streamlining HR functions, HR planning, employee experience, engagement, and people analytics. Used expertise in employee laws, including Title VII, Discrimination, and the Disabilities Act.
    • Boots to Banking project- Coordinated with line of business leaders to assess recruiting needs for the year and discuss how different areas can benefit from military talent, resulting in an increase of 60 military hires over the course of two quarters.

Learning and Development Facilitator

Wells Fargo
01.2014 - 12.2018
  • Worked with various leaders and managers from different lines of business to develop comprehensive training plans for new employees.
  • Prioritized relationships and equip these leaders with essential skills and knowledge to excel in diverse environments with varying employees
    Consulted and built relationships with managers and team members of all personalities and levels on job functions and Wells Fargo policy and procedure. A 10% decrease in turnover through intensive retention analysis and management training
    • Used PeopleSoft to track and manage team members' progress. Worked closely with management to strategize sales techniques to increase branch production and customer service. Ensuring all compliance and underwriting guidelines are met, prioritizing and/or managing assigned pipelines to meet anticipated sales goals.

Education

Master of Arts - Professional Counseling LPC

Amberton University
Garland, Texas
07.2025

Bachelor of Science - Behavioral Science and Psychology

University of Texas At Dallas
Richardson, Texas
01.2018

Skills

  • Microsoft Office
  • SharePoint
  • Workday
  • Salesforce
  • PeopleSoft
  • UKG
  • Business Skype
  • Adobe Connect
  • Live Meeting
  • Microsoft Teams
  • Learning Management Systems: EKOD, NKO and all levels of management on ER issues

Certification

  • PHR (Professional Human Resource) HRCI
  • Certified Mediator
  • Leadership Certificate
  • Sexual Harassment / Assault Response and Prevention

Awards

  • Navy and Marine Corps Commendation Medal
  • Navy and Marine Corps Achievement Medal

Timeline

Corporate Recruiter

Holt Cat
04.2023 - Current

Recruiter

Wells Fargo
01.2019 - 03.2023

Learning and Development Facilitator

Wells Fargo
01.2014 - 12.2018

E-5 Operations Specialist / Human Resource

United States Navy Reserve - Ft Worth
02.2012 - Current

Master of Arts - Professional Counseling LPC

Amberton University

Bachelor of Science - Behavioral Science and Psychology

University of Texas At Dallas
  • PHR (Professional Human Resource) HRCI
  • Certified Mediator
  • Leadership Certificate
  • Sexual Harassment / Assault Response and Prevention
MARCUS MATTHEWS