Mariam Ousleyeh

• Handle the VIP customer needs in terms of checking their balance, guidance towards the next step
• Deal with the reception of enterprise customers and directing them appropriately
• Maintain the order of the waiting areas and managing the waiting ticket system
• Receiving the inquiries of customers and processing their needs as soonest as possible
• Create and modify employee schedules with service levels in mind
• Maintain detailed logs and reports of employees in and out information
• Help out in basic customer operation as needed and maintain comprehensive current knowledge of operations.

Deal with external cheeks which issued by customer in details and take out to central bank.
Deal with internal checks which presented by the other banks and do what is required.
Receiving salaries from central bank and distribute to the clients.
Deal with stopping and losts checks , include the manger checks.
Facilitating the process of the customer in terms of transferring the money monthly to any account whether within the bank or any other local banks.

• Dealt with site optimization and planning of mobile network resources
• Part of supervision team
• Operation and development of equipment
• Carried out the drive test to analyze and find out the areas with network issues
• Managed additional project apart from the daily routines.