Mohamed Ali Ahmed
Djibouti City
Summary
A dynamic and accomplished banking professional with extensive experience in client account management, branch leadership, and commercial development. Proven track record in delivering tailored financial solutions, driving sales growth, and enhancing client satisfaction through strategic planning and innovative product offerings. Expert in risk management, regulatory compliance, and team development, with a strong commitment to operational excellence and client service. Skilled in fostering relationships with SMEs and large corporations, contributing to significant business expansion and retention rates.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Corporate Relationship Manager
East Africa Bank
03.2025 - Current
- Responsible for managing and developing relationships with large corporate clients and key strategic accounts.
- Leading the structuring of tailored financial solutions including trade finance, working capital facilities, and cash management services.
- Key responsibilities include:
- Managing a portfolio of large corporate clients across logistics, construction, trading, and Free Zone sectors
- Structuring financing solutions including Murabaha facilities, collateralized lines, and trade finance instruments (LCs, guarantees, etc.)
- Conducting in-depth financial analysis and credit assessments to support strategic lending decisions
- Driving business growth through client acquisition, relationship strengthening, and cross-selling of banking products
- Supporting clients in optimizing cash flow, international transactions, and operational banking structures
- Acting as a strategic partner to corporate clients by aligning banking solutions with their business expansion plans
Corporate Account Manager
CAC International Bank
Djibouti City, Djibouti
08.2023 - 02.2025
- Dedicated to managing business client portfolios with a strategic approach, ensuring tailored financial solutions and maximizing client satisfaction:
- Conducted comprehensive financial and economic analyses for corporate and individual clients, employing advanced risk management techniques and facilitating informed credit decisions to support their financial objectives.
- Excelled in marketing and selling the institution's financial products, demonstrating an adept ability to match product offerings with client needs, thereby driving sales performance and contributing to revenue growth.
- Committed to nurturing client loyalty and strategically expanding the client base through targeted prospecting, relationship management, and personalized service, which significantly enhanced client retention rates.
- Spearheaded the development and implementation of innovative financial solutions and investment strategies, catering to the unique needs of each client, and ensuring competitive advantage in the market.
- Played a pivotal role in the training and mentoring of new team members, sharing insights on best practices in client management, product knowledge, and sales techniques, thereby uplifting the overall team capability and service excellence.
Branch Manager PK23 Freezone Branch
CAC International Bank
Djibouti City, Djibouti
12.2022 - 06.2023
- As the Branch Manager at CAC BANK Freezone PK23, I led the branch with a strategic vision and operational excellence, ensuring the delivery of superior customer service and achievement of business goals: Conducted comprehensive financial and economic analyses for corporate and individual clients, ensuring optimal risk management and informed credit decisions.
- Orchestrated and supervised all branch activities, including teller operations, customer service, and administrative functions, ensuring a seamless banking experience for clients and operational efficiency.
- Drove the commercial growth and development of the branch through proactive client prospecting, nurturing client loyalty, and implementing innovative banking solutions that met the diverse needs of our clientele.
- Ensured strict adherence to banking regulations, security protocols, and fund surveillance measures, safeguarding the bank’s assets and maintaining a secure and compliant operational environment.
- Implemented effective risk management strategies to minimize financial risks and protect the branch from potential fraud, contributing to the overall stability and integrity of the bank.
- Fostered a culture of continuous improvement and professional development among staff, leading by example in customer service excellence, operational best practices, and compliance with regulatory standards.
- Engaged in community outreach and relationship-building efforts to enhance the bank's local presence, foster goodwill, and attract new business through community involvement and strategic partnerships.
Retail Relationship Manager – Salary & Loan Depart
CAC International Bank
Djibouti City, Djibouti
01.2020 - 11.2022
- Established and nurtured key relationships with both SMEs and large corporations within the industrial and commercial sectors.
- The processing of salary transactions was meticulously managed, enhancing client satisfaction and operational efficiency.
- Credit application dossiers were carefully prepared, leading to more efficient and successful credit approvals.
- Efforts in the strategic recovery of accounts receivable were conducted, reducing delinquencies and bolstering financial stability.
- Credit risk and salary advance assessments were performed using advanced techniques, minimizing exposure to potential defaults.
- active involvement in debt recovery and collection follow-up contributed to improving repayment performance and strengthening the bank’s overall portfolio quality.
Salary & Loan Department
CAC INTERNATIONAL BANK
05.2019 - 01.2020
- Managed salary accounts and payroll-related banking operations
- Prepared and processed personal loan applications and supporting documents
- Conducted monitoring of loan portfolios and repayment schedules
- Followed up on delinquent accounts and recovery processes
- Excellent communication skills, both verbal and written.
Education
Master’s in business administration MBA - undefined
MIBM : Matrix Institute of Business Management
01-2023
Bachelor - English Literature
University of Djibouti
01-2016
Skills
- Office Tools: Word, Excel (Advanced), PowerPoint, Access
- Financial Software: Phoenix & Global& Oracle
Certification
- Leadership Training: Directing, Motivating, and Inspiring.
- Emotional Intelligence Program.
- Introduction to Bank Card Operations and Regulations.
- Communication Training: Achieving Clarity and Impact.
- Corporate Credit Analysis Workshop.
Languages
French: Fluent.
English: Fluent.
Arabic: Proficient.
Timeline
Senior Corporate Relationship Manager
East Africa Bank
03.2025 - Current
Corporate Account Manager
CAC International Bank
08.2023 - 02.2025
Branch Manager PK23 Freezone Branch
CAC International Bank
12.2022 - 06.2023
Retail Relationship Manager – Salary & Loan Depart
CAC International Bank
01.2020 - 11.2022
Salary & Loan Department
CAC INTERNATIONAL BANK
05.2019 - 01.2020
Master’s in business administration MBA - undefined
MIBM : Matrix Institute of Business Management
Bachelor - English Literature
University of Djibouti