Typing skills
Researcher | Entrepreneur | Community Builder
I am a passionate researcher, entrepreneur, and community advocate who thrives on creating opportunities for growth and impact. My journey has been shaped by a deep commitment to knowledge, leadership, and social change. With a Master’s degree in Research Marketing and a Bachelor’s degree in Applied Foreign Languages, I’ve always been drawn to understanding human behavior, market dynamics, and how data-driven insights can lead to meaningful progress. My work as a Research Specialist at 60 Decibels allows me to engage with people, gather their perspectives, and transform their voices into actionable insights that drive change.
My passion for leadership development led me to co-found Skill Unleash Hub, where I serve as Vice CEO and Chief Operations Manager, working to create a space where young professionals can connect, collaborate, and grow.
My professional experience spans over two years in banking, where I honed my skills in operations, client management, and strategic problem-solving. Prior to that, my time as a Research Assistant at Jendouba University in Tunisia strengthened my analytical expertise and deepened my love for research. I have also authored academic articles on capability and subjective well-being, reinforcing my dedication to knowledge-sharing and intellectual contribution.
At my core, I believe in the power of connection, leadership, and continuous learning. Whether it’s through research, business, or community engagement, my goal is to create impact helping individuals and organizations unlock their full potential while staying true to my values of growth and empowerment.
In my capacity as an Operations Officer at CAC Bank, I oversaw critical banking operations, guaranteeing efficient transactions, client satisfaction, and adherence to regulatory standards. I collaborated closely with significant clients, delivering customized solutions and promptly addressing issues. My responsibilities included optimizing workflows, coordinating financial services, and mitigating risks. This experience refined my capacity to perform under pressure, enhance processes, and sustain robust professional relationships—skills that are highly transferable to my subsequent position.
Persuasive Writing
06/08/2023
Best performer of the years ( Customer service) – Cac International Bank
I was selected Performer of the Year in customer Service because to my remarkable ability to provide continuous, high quality service while keeping great customer connections. I displayed a thorough awareness of client needs, resolved difficulties with quickness and empathy, and consistently outperformed expectations. My unique approach to issue resolution and dedication to customer satisfaction distinguish me.
Typing skills
Microsoft word
Microsoft excel
Microsoft power point
Design marketing
Developing, Monitoring and supporting youth leadership
Writing and reading have always been my gateways to creativity and self-discovery, allowing me to express ideas and explore new perspectives. Whenever I feel lonely or unwell, I seek comfort in nature, where the serenity of open spaces and fresh air rejuvenate my mind and spirit. These passions not only fuel my personal growth but also enhance my ability to connect with others through storytelling and deep reflection.
Developing, Monitoring and supporting youth leadership
Digital Marketing for Entrepreneurs
The resilience Entrepreneur, planing, Adapting and persevering
Fundamental of Starting and runing business.
Understanding and countering disinformation
Responsible leadership on Transparency and good governance.
Creating and Maintaining Social Enterprises
Community Journalism: Basic Principles for Effective storytelling.
Agripreneurship: A path to the future
Effective communication for Health Outcomes
Organizational development for volunteer based inititatives